Privacy Policy
Effective Date: January 1, 2025
Guild Auto Care ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our services or visit our website. By engaging with Guild Auto Care, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, billing address, and payment details.
Vehicle Information: Make, model, condition, and photos for service purposes.
Website Usage Data: IP address, browser type, and pages visited when you access our website.
2. How We Use Your Information
We use the information collected to:
Schedule and provide mobile detailing services.
Process payments and send receipts.
Improve our website and customer experience.
Communicate promotions, updates, or changes to our services.
3. How We Protect Your Information
We implement appropriate technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
Service Providers: Third-party vendors that assist with payment processing or website hosting.
Legal Obligations: Authorities if required to comply with legal obligations or enforce our Terms of Service.
5. Cookies and Tracking Technologies
Our website may use cookies to enhance user experience. Cookies are small data files stored on your device that help us analyze website traffic and customize content. You can manage cookie preferences through your browser settings.
6. Your Rights
You have the right to:
Access, update, or delete your personal information.
Opt out of receiving marketing communications.
Request details on how your data is used.
To exercise your rights, please contact us at 239-412-4174 or guildautocare@gmail.com.
7. Use of Service Photos
Guild Auto Care may capture and use photographs or videos of your vehicle as part of our service process. These images may be displayed on our website, social media, or other marketing materials to showcase our work. We ensure that no personally identifiable information, including license plates or other identifiable items, will be visible in any published images. If you prefer not to have your vehicle’s images used for promotional purposes, you may opt-out by contacting us at any time.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
9. Updates to This Policy
Guild Auto Care reserves the right to update this Privacy Policy. Any changes will be posted on our website, and the "Effective Date" will be updated accordingly.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Guild Auto Care
Phone: 239-412-4174
Email: guildautocare@gmail.com